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+91 89109 73878
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Kolkata
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FAQ

Frequently Asked Questions

Find quick answers to common questions about shopping with us

01

Do you offer custom sizing?

Yes! We offer custom sizing on most products. Share your measurements via WhatsApp or during checkout. Custom orders take 7-10 additional days.

02

What is the delivery timeline?

Ready-to-ship products: 3-5 business days. Custom orders: 10-15 business days. We ship pan-India via insured courier.

03

What is your return policy?

7-day easy returns on all non-customized products. Custom orders are non-returnable but we offer alterations.

04

Are these genuine handcrafted products?

100% genuine. Every piece comes with an authenticity card mentioning the artisan family and technique used.

05

How do LoyaltyCoins work?

Earn 5 LoyaltyCoins per ₹100 spent. Redeem 10 coins for ₹1 discount. Coins never expire!

06

Do you offer wholesale/reseller pricing?

Yes! We supply to boutiques and resellers across India. Contact us for wholesale rates and minimum order quantities.

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Our Location

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Kolkata
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